Privacy Policy

Effective Date: 01/09/2025

Website: https://ed-card-aruba.com/

Operator: This website is operated by ed-card-aruba.com (“we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Data Controller

The operator and responsible entity for processing your data is:

ed-card-aruba.com
Website: https://ed-card-aruba.com/

2. Information We Collect

We may collect the following categories of data:

  • Personal Identification Data: Full name, date of birth, passport or ID number (if required to process the Aruba ED card).
  • Contact Information: Email, phone number, mailing address.
  • Payment Information: Credit/debit card details, billing address.
  • Technical Data: IP address, browser type, device data, cookies.
  • Usage Data: Pages visited, time spent on the site, referring website.

3. How We Use Your Data

Your personal data may be used to:

  • Process your ED card application and provide the related service.
  • Communicate with you regarding your order, support, or updates.
  • Process payments and prevent fraud.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.
  • With your consent, send promotional offers or newsletters.

4. Legal Bases for Processing (for GDPR compliance)

For users located in the European Union, we rely on the following legal bases:

  • Performance of a contract (processing your ED card application).
  • Compliance with legal obligations.
  • Consent (for marketing or optional cookies).
  • Legitimate interest (to improve services, prevent fraud).

5. Data Retention

We retain personal data only as long as necessary for the purposes stated above, unless a longer period is required by law. Typically:

  • Application and payment data: retained until the expiration of the corresponding ED Card.
  • Customer support records: retained for 2 months after the resolution of the request.
  • Marketing data: retained until you withdraw your consent.

6. Sharing of Information

We may share your data with:

  • Service Providers: Payment processors, IT hosting, analytics tools.
  • Government Authorities: Only if required to process the ED card or comply with law.
  • Legal Compliance: To respond to lawful requests by authorities.

We do not sell your personal information.

7. International Data Transfers

As we operate globally, your information may be processed in countries outside your residence (including the U.S. and Europe). We take reasonable steps to ensure adequate protection of your data in accordance with applicable laws.

8. User Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, rectify, or delete your personal data.
  • Restrict or object to certain processing.
  • Data portability (EU/EEA).
  • Withdraw consent at any time (for marketing).
  • File a complaint with your local data authority.

To exercise your rights, please contact us through the form available at: https://ed-card-aruba.com/contact

9. Cookies & Tracking

We use cookies and similar technologies for website functionality, analytics, and marketing. You can manage your cookie preferences through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of sensitive information, secure servers, and restricted access.

11. Children’s Privacy

Our services are intended for adults (18+) who submit applications on their own behalf or on behalf of minors under their care. We do not permit minors to submit applications directly. However, in cases where an adult submits an application that includes personal information of a minor (such as a child traveling with them), we process that data solely for the purpose of completing the official travel form.
The adult applicant is responsible for ensuring that any information provided for minors is accurate and submitted with proper authority.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” For further information on the rules governing our services, please review our Terms of Use.

13. Contact

For questions or requests regarding this Privacy Policy, you may contact us through the form available at: https://ed-card-aruba.com/contact